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Privacy Policy

Peanut Labs is committed to protecting the privacy and confidentiality of your information. As a data collection company, we provide accurate and dependable data to the market research industry. Our services offer respondents the opportunity to take part in market research and express opinions and attitudes regarding a broad range of subjects. Our clients depend on this information to make many decisions that affect the products and services in the marketplace. Any data that we collect for a study is reported only in aggregate, and specific information regarding individuals is never viewed or published. All information gathered, either during registration or in supplemental demographic surveys is provided the highest level of security.

What We Gather

We obtain some personal information during the registration process that helps to identify the types of studies most in line with a person's buying habits, interests, or product usage. In order to participate in surveys, participants need to fill out general consumer information and limited personal information. For instance; if we are looking to conduct a survey among coffee drinkers, we would only choose those persons who indicated in their registration that they drink coffee products. We also ask demographic information (e.g., gender, birth date, household income, and zip or country code).


Information Use

Peanut Labs will never sell nor share the information collected from any individual member with any third parties. The information is used only for determining which members are qualified to take market research studies. Information may be shared in aggregate to our clients.

Children and Parents

Peanut Labs' surveys and website are not designed nor intended for use by children under the age of 13. If you are under 18, you should not participate in our panel or use our site unless a parent or guardian is present. Children under 13 may not submit any personally identifiable information to us, and if we discover that we have inadvertently gathered any such information for a child under 13, we will take appropriate steps to delete it. Children over 13 should only provide us with personally identifiable information if they have explicit permission from a parent or legal guardian. If your child has submitted personal information, and you wish to delete such information, as well as refuse to allow any further collection or use of your child's information, please contact us at the address provided below. Peanut Labs adheres to the Children's Online Privacy Protection Act.

Survey Opt-Out Policy

By filling out a profile, you agree to receive invitations to participate in our Internet surveys. If you would like to discontinue receiving invitations to participate, please e-mail us at support@peanutlabs.com and write "Remove Name" in the subject line. If a respondent chooses to formally end their survey participation, all information related to their individual profile will be permanently removed from our database. It can take two (2) to three (3) business days to completely remove the data from all of our records.

Cookies

Many web sites use "cookies" to help personalize a respondent's online experience. A cookie is a text file that is placed on the hard drive of a computer by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able fully experience the interactive features of the services or web sites you visit.

Security

Peanut Labs adheres to strict rules that ensure every aspect of our data is secure. Access to all profile information is restricted to a few key personnel in order to prevent the loss, misuse, and unauthorized alteration of the information under our control. Our security policies and procedures are reviewed constantly to ensure that we utilize standard technology and internal processes that best protect respondents' information entrusted to us. All questions are screened to ensure that they are appropriate and specific to their intended use. Unless required by law or regulation, we will never ask for your social security number.

Due to the technological world we live in and the constant threat to Internet security we can only be held liable for a breech of security if it is due to the negligence of the company and within the control of the company to have prevented it from occurring. If someone hacks into our site for the purpose of stealing our data, we cannot be held accountable for such action except to prosecute such an individual to the fullest extent that the law provides.

Legal Disclaimer

Peanut Labs may be required by law to disclose personal information in order to comply with a current judicial proceeding, court order, or legal process served on our Company or website. In such an event we will notify individuals that such an action has been taken and at the same time divulge such information as has been subpoenaed after conferring with our attorney.

Business Transfer

Peanut Labs could choose to sell or transfer part or substantially all of its business assets as part of a private business transaction (e.g., merger, IPO, sale), which could include the market research division, at any time. Any business transaction of this nature would only be to an entity or corporation that agreed to comply with all of the terms and conditions of our privacy policies. Any changes that such a company or entity would make to the privacy provisions of this document would require pre-notification to all respondents of such changes and new intentions regarding the use of the information.

EU Safe Harbor

Peanut Labs is in compliance with EU Safe Harbor policies under the EU Safe Harbor self-regulation framework administered by the Federal Trade Commission and other government bodies. We do not sell or transfer your information to third parties, unless in aggregate form or for research purposes that you have explicitly previously agreed to. We do not collect or process sensitive data such as social security numbers. For problems, disputes or questions, or to view the information we have on file for you, you may contact Attn: Noman Ali, Safe Harbor Officer at the address and number listed below. You may also report unresolved privacy disputes to any of the following bodies: Truste, Federal Trade Commission, US Department of Commerce. Peanut Labs will work with you and independent bodies to ensure that concerns and disputes are adequately resolved.

CASRO Code of Standards

Peanut Labs complies with the Code of Standards followed by the Council of American Survey Research Organizations (CASRO). All the responsibilities and requirements embodied in the Code of Standards for respecting respondents' rights, reporting to Clients, and ensuring ethical and responsible research practices are followed by Peanut Labs. You may see the CASRO Code of Standards here (http://www.casro.org/menu-standards.cfm) If any changes are made to our privacy policy practices, we will post them on a prominent place on our website to ensure that users are constantly aware of policy changes that affect the information we collect.

For assistance or comments regarding the PeanutLabs.com website or our privacy statement, please contact: support@peanutlabs.com

Address

114 Sansome Street, Suite 950
San Francisco, CA 94104
Office 415.659.8266, ex. 805